We are dedicated to delivering your Shopicco order to you securely and efficiently. This policy outlines our shipping processes, options, and important information for our international customers.

1. Processing Time
All orders are processed within 1-3 business days (excluding weekends and public holidays) after payment is confirmed. You will receive a shipping confirmation email with your tracking information once your order has been dispatched.

2. Shipping Destinations & Carriers
We currently ship to a wide range of international destinations. Orders are fulfilled from our regional warehouses and shipped via trusted carriers such as DHL, FedEx, and local postal services, depending on your location and the selected service.

3. Shipping Options & Costs
Shipping costs and estimated delivery times vary based on your delivery address, the selected service, and the total weight of your order. The available shipping options and the calculated cost will be displayed at checkout before you complete your purchase.

4. Estimated Delivery Times

• Standard Shipping: Typically 7-15 business days after dispatch.

• Express Shipping: Typically 3-7 business days after dispatch.

• Please note these are estimates only. Delivery times may be affected by factors beyond our control, such as customs clearance procedures, local holidays, or unforeseen carrier delays.

5. Order Tracking
You can track your order using the tracking number provided in your shipping confirmation email. Please allow up to 24 hours for the tracking information to become active on the carrier's website.

6. Shipping Address
Please ensure your shipping address is complete and accurate at the time of order placement. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to correct your address, please contact us immediately at Customer@shopicco.com. We may be able to modify the address only if the order has not yet been processed for shipping.

7. Customs, Duties, and Taxes

• For orders shipped internationally, you are the importer of record.

• Any applicable customs duties, import taxes, or fees imposed by your country's authorities are the sole responsibility of the customer. Shopicco has no control over these charges and cannot predict their amount.

• These fees are not included in the item price or shipping cost and are typically collected by the carrier upon delivery. Please contact your local customs office for more information on potential charges before placing your order.

8. Order Delays
While we strive to meet all estimated delivery times, international shipping can occasionally experience delays due to customs inspections, weather, or high carrier volume. We appreciate your patience and understanding in these rare circumstances.

9. Lost or Stolen Packages
Shopicco is not liable for packages that are lost or stolen after they have been marked as delivered by the carrier. If your tracking information shows a package as delivered but you have not received it, please first check with neighbors or your building's reception. We recommend contacting your local postal office or the shipping carrier directly for further investigation. We are happy to assist you in this process.

10. Contact Us
For any questions regarding shipping, delivery, or your order status, please contact our customer service team at:
Email: oqgohq75320m@hotmail.com